Privacy Policy

1. Information We Collect

1.1 Personal Information

When you place an order or create an account, we collect:

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely by Stripe)
• Order history and preferences

1.2 Automatically Collected Information

We may automatically collect:

• Browser type and device information
• IP address and location data
• Pages visited and time spent on site
• Referring website

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your orders (confirmations, shipping updates)
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do NOT sell your personal information. We may share information with:

• Service Providers: Payment processors (Stripe), shipping carriers, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure payment processing through Stripe
• Regular security audits
• Access controls on personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies

We use cookies to:

• Remember your login status
• Keep items in your cart
• Remember your preferences
• Analyze site traffic

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

To exercise these rights, contact us at privacy@js3dprinting.com

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Marketing Communications

We may send you promotional emails with your consent. You can opt out at any time by:

• Clicking "unsubscribe" in any marketing email
• Updating your account preferences
• Contacting us at support@js3dprinting.com

Transaction emails (order confirmations, shipping updates) cannot be unsubscribed.

9. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Order history is retained for 7 years for tax and legal purposes.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top indicates the most recent revision. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For questions or concerns about this Privacy Policy, contact:

13. California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising these rights

We do not sell personal information as defined under CCPA.